iLink

iLink from i3000 is a set of products and integrations developed and maintained by i3000 with the sole purpose of extending cloud applications.

iLink products are provided as scalable, configurable offerings based around leading cloud applications such as Oracle CRM On Demand, Salesforce, Microsoft BPOS and Google Applications.

iLink integrations are provided to meet the unique needs of our customers and their solution sets.

Cloud Integration

iLink provides a platform for integration to external cloud based systems. We leverage industry standard Platform as a Service (PaaS) Infrastructure to provide for a full end-to-end cloud based solution.

  • Amazon Web Services
  • Microsoft Windows Azure Service Platform
  • i3000 web servers
Too often a cloud based CRM is extended with Premise based solutions or an integration is made to a 3rd party system with a Premise based Integration. You own a cloud application - Our Preference is to embrace the Cloud wherever possible.

Integrate to External Systems

The success of any CRM implementation is providing a full view of the customer. Often to achieve this the CRM needs to be integrated with 3rd Party systems. Cloud CRMs provide standard toolsets to enable these integrations. i3000 use the iLink platform to leverage these toolsets and deliver the integration. Integration examples include:

  • ERP Systems
  • Accounting/Financial Systems
  • Other CRM systems
  • Document/File Management
  • Email Systems
  • Bespoke Databases
  Extend a Cloud Application

One of the most common iLink requirements is to meet a business requirement that is simply not able to be met with Standard Functionality. With iLink we can provide for virtually any business requirement through the provision of an iLink Extension. Extensions can take many formats including

  • An external web extension fully integrated with your application
  • A fully integrated batch process operated and maintained by i3000
  • A full web portal with links to your application
  • A internal web extension hosted inside your application
  Packaged Applications

Where we build an integration that is able to be re-used we offer it as a packaged application. The following Packaged Applications are available as standard product offerings:

Google Applications